Openbrook

Legal

Privacy Policy

Effective Date: April 14, 2025

1. Introduction

This privacy policy describes the practices of Lenny Learning Inc. (“Openbrook”, “we”, “us”), regarding information collected online and offline, including through our website and services. By visiting or using our website, you agree to these terms.

2. Definitions

  • Personal Information: Data relating to identified or identifiable individuals, including names, addresses, email addresses, IP addresses, and cookie identifiers. Excludes aggregated or anonymized data.
  • Sensitive Personal Information: Information revealing racial or ethnic origin, political opinions, religious beliefs, health data, biometric data, or financial information.
  • User: Natural persons visiting and interacting with the website or platform.

3. Information We Collect

A. Information You Provide

Contact forms and service inquiries may collect names, mailing addresses, email addresses, and telephone numbers.

B. Information Collected Automatically

We automatically collect IP addresses, location data, browser types, language preferences, access times, referring websites, operating system details, and system configuration information.

Analytics: We may use analytics services to track website traffic. These services may use cookies to collect and process data.

Cookies: Session and persistent cookies facilitate site access and personalize experiences. You can modify browser settings to decline cookies.

4. Information from Surveys and Feedback

We may request voluntary feedback through surveys and feedback forms, collecting comments, suggestions, and testimonials about your experience.

5. How We Use Your Information

We use the information we collect to:

  • Ensure proper operation of the website and services
  • Provide analytics and identify improvements
  • Set up and deliver products and services
  • Administer user accounts
  • Send marketing communications to opted-in users
  • Evaluate and improve our services
  • Personalize user experiences
  • Respond to user requests and inquiries
  • Maintain website security and conduct internal studies
  • Comply with applicable laws and regulations

6. Data Storage and Retention

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected. Communication subscribers' data is maintained until opt-out. Analytics data is stored until aggregated into anonymous datasets, at which point the underlying personal information is deleted.

7. Sale of Personal Information

We do not sell personal information to third parties. Use of analytics providers may constitute a sale under applicable law, representing the only situation where personal information would be shared in this manner.

8. Information Sharing

We may share personal information with:

  • Authorized Service Providers: Including website hosting, analytics, email marketing, and customer service support.
  • Payment Processors: Third-party processors receive information to complete transactions. We do not store financial information.
  • For Legal Reasons: In response to subpoenas, court orders, or law enforcement requests, or to establish, exercise, or defend legal rights.
  • Fraud Prevention: When investigating or preventing illegal activity, suspected fraud, or to protect rights and property.
  • With Your Consent: When you provide consent or request that we share your information.

9. Children's Privacy

We do not knowingly collect, sell, or share personal information of users under the age of 13.

10. Links to Other Websites

We may provide links to external websites but are not responsible for their privacy practices, security, or content. We encourage you to review the privacy policies of any external sites you visit.

11. Security

We maintain an information security program employing commercially available physical and IT security tools, including firewalls, encryption, and access controls. No system can guarantee complete elimination of data security risks. We will report incidents affecting personal information per applicable data breach notification laws.

12. Changes to This Policy

We reserve the right to modify this privacy policy at any time. We will update the effective date at the top of this page. We encourage you to review this policy whenever using our services.

13. Contact

If you have any questions about this Privacy Policy, please contact us at team@lenny.org.